Excellence Riviera Cancun (Adults Only), Puerto Morelos ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

Excellence Riviera Cancun is a luxury adults-only resort located on a scenic beach along the Riviera Maya. This all-inclusive property features 440 rooms styled with modern decor and amenities. Positioned between Cancun and Playa del Carmen, it offers guests easy access to local attractions.

Location

Excellence Riviera Cancun is located approximately 25 km from Cancun and easily accessible via local transportation options. Nearby attractions include Crococun Zoo and the picturesque Costa Occidental de Isla Mujeres National Park. The hotel also provides concierge services and rental car options for further exploration.

Rooms

The resort offers 440 spacious suites with contemporary decor, each featuring private furnished balconies. Guests can enjoy high-end comforts like jetted bathtubs, premium bedding, and free minibar items. Every room is equipped with flat-screen televisions and free international calls. 24-hour room service enhances the luxury experience.

Eat & Drink

Dining at Excellence Riviera Cancun includes 10 international restaurants, offering a variety of cuisines such as Mexican, French, and Italian. Guests can also enjoy a beachside grill and numerous bars, including the Martini Lobby Lounge and the Chill out Lounge on the Beach. All meals and mealtime drinks are included in the stay.

Leisure & Business

The resort features extensive leisure options including six outdoor pools, five hot tubs, and complimentary non-motorized water sports. A full-service spa offers wellness treatments, and there are numerous activities such as tennis and beach volleyball. Business travelers can utilize the meeting facilities and business center.

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Puerto Morelos 3.2 km

Airports

Cancun (CUN) 23.0 km

Aeropuerto de Playa del Carmen (PCM) 39.0 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Basmati Restaurant Delight

During my stay, I dined at the Basmati restaurant and was blown away by the good Indian cuisine. Tomas, the staff there, made our last evening truly special with his excellent service. Every dish was bursting with flavor, and I couldn't get enough of the delicious food!

Humphrey2024. USA, 2024-02-15Read full review on

Relaxation at the Spa

I had a fantastic couples massage at the Mille Spa, where Litzy and Sonia provided the best experience. We also enjoyed the hydrotherapy treatment prior to our massage, which set the perfect tone for relaxation!

Matthew_SpaLover. Canada, 2024-03-10Read full review on

Luxurious Swim-Out Room

We stayed in a gorgeous swim-out room in block 8. The location was perfect and we enjoyed having direct access to the pool! The room was well-maintained and spacious, making our stay extra comfortable.

RichardTraveler. UK, 2024-04-20Read full review on

Evening Entertainment Fun

One of the highlights of our trip was the evening entertainment at the main square. After dinner, we would head there to enjoy the live performances with a drink in hand. The musical acts, especially the Mariachi band, created a lively atmosphere and added so much fun to our stay!

Jonathan_MusicalFan. Australia, 2024-05-30Read full review on

What’s included

General

Non-smoking property
Free Wi-Fi
24-hour reception
Rooms/ Facilities for disabled
Luggage storage
Private beach
Lift
ATM/Cash machine
Gift/Newsstand
Beauty salon
Coffee shop
Multilingual staff

Sports & Fitness

Fitness centre
Tubing
Outdoor tennis court

Services

Free valet parking
Room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Newspaper service
Bell staff/Porter

Dining

Restaurant
Poolside snack bar
Beach bar
Free breakfast

Business

Business centre
Meeting/ Banquet facilities

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Swimming pool
Garden area
Barbeque grills
Free cabanas
Spa & wellness centre
Sauna
Turkish bath
Steam room
Treatment room

Room features

Air conditioning
In-room safe
Rooftop terrace
Balcony

Media

Television
Telephone

Location

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

Map view

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

City landmarks

Zoo

Crococun Zoo

2.3 km

Beach

National Reef Park of Puerto Morelos

3.1 km

Gallery

Galeria Arte Zissimo arte contemporano

2.1 km

Av. Javier Rojo Gomez Lote 3

Catholic Church

2.8 km

Av. Javier Rojo Gomez 14

Rosario & Marco's Art Shoppe

2.2 km

Puerto Morelos

Faro Inclinado

3.2 km

Beach

Snorkeling Adventure

2.9 km

Puerto Morelos Lighthouse

3.2 km

Puerto Morelos

Day & Night Beach Club

2.9 km

Ruta de los Cenotes

Cenote La Noria

3.2 km

Store

Playa Publica puerto morelos

2.9 km

Beach

Playa

2.8 km

Ojo de Agua Beach

2.9 km

Puerto Morelos

club de playa

3.1 km

Beach

Club de playa Villas La Playa

3.1 km

morales

Puerto Morales Botanical Gardens

3.2 km

Diveshop Diverspoint

3.1 km

Church

Parroquia San Jose Obrero

3.3 km

La Ventana al Mar

3.2 km

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

3.2 km

Puerto Morelos Reef

3.2 km

Lighthouse

Leaning Lighthouse

3.2 km

Puerto Morelos Town Square

3.3 km

Letters of Puerto Morelos

3.3 km

San Jose Catholic Parish

3.3 km

Park

Arrecife De Coral

3.3 km

Av Rojo Gómez s/n

Artisans Market

3.4 km

Plaza AKI Morelos

3.5 km

Mall

AKI

3.5 km

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

8.6/10

Great

Rooms

9.0

Location

7.8

Service

10.0

Dining

8.5

Franklin

United States, February 2025

8.8/10

I just returned from my third stay at Excellence Riviera Cancun, and once again, it did not disappoint! The service and amenities were top-notch, and the staff truly made our stay memorable. My only downside this time was the crowded breakfast buffet due to renovations, but overall, it was another fantastic experience, and I’m already planning my next visit.

Rooms

9.0

We stayed in a well-appointed room that was always clean and stocked with drinks, making our stay very comfortable.

Service

10.0

The service was outstanding, especially in the Excellence Club where the concierges knew us by name and provided thoughtful touches throughout our stay.

Location

8.0

The resort is situated in a beautiful area, although there can be some seaweed at the beach, which affects swimming.

Dining

8.0

Dining was a highlight, with incredible options at Chez Isabelle and a variety of themes at lunch, though the breakfast buffet was a bit crowded this time.

Facilities

9.0

The pool area is lovely and has been nicely updated, making it a great place to relax and enjoy the sun.

Howard

United States, January 2025

8.2/10

I had an incredible stay at Excellence Riviera Cancun, where the staff truly went above and beyond to make our experience memorable. The rooms were luxurious and remarkably well-kept. However, I did encounter some minor issues, such as the crowded pool area and some meals being on the cooler side. Overall, it was a wonderful getaway that I would happily recommend.

Rooms

9.0

I stayed in an Ocean Front Rooftop Terrace Room in block 7 which was simply beautiful. The amenities were excellent and I loved the rose petals adorning the bed.

Service

10.0

The service was fantastic; the staff, especially the concierge manager, were always smiling and eager to assist. Room cleaning was above excellent, and every request was met promptly.

Location

8.0

The hotel is nestled in stunning tropical gardens on the shore, although some seaweed often accumulates on the beach. It’s a quieter area in Cancun which I found pleasant for relaxing.

Dining

7.0

The food choices were great, especially at breakfast, though a few meals at the Olas buffet fell a bit cold. Overall, I enjoyed the dining experience.

Facilities

7.0

Facilities were well-maintained, but the excellence club pool was overcrowded at times, making it tricky to secure a sunbed.

Ruth

United States, December 2024

9.2/10

Our stay was absolutely unforgettable! The resort staff went above and beyond to ensure we had a wonderful experience, and the dining options were diverse and delicious. The pools were beautiful and relaxing, though the beach had some seaweed issues during our visit. Overall, the service and amenities were top-notch, making this resort a fantastic choice for a vacation.

Rooms

9.0

The rooms were well-kept and provided a comfortable retreat after a day of activities.

Service

10.0

The service was outstanding; the staff genuinely cared about our experience and made us feel like family.

Location

7.0

The location was great, with easy access to the pools and dining areas but affected by some seaweed on the beach.

Dining

10.0

Dining was a highlight! The variety and quality of food were incredible, especially the fresh omelette station.

Facilities

10.0

The facilities were excellent, featuring several pools and lounges, enhancing our overall experience.

William

United States, November 2024

9.0/10

We had an incredible stay at this hotel, perfect for our special occasion! The service was outstanding, with staff going above and beyond to ensure we were happy and comfortable. The rooms were beautifully designed and immaculate, though we wished we had some additional amenities. The dining options were plentiful and delicious, particularly the breakfast, although some restaurants have recently changed which might not suit everyone's taste. Overall, great value for the quality and experience provided.

Rooms

9.0

The rooms were beautifully designed, spacious, and very clean, offering a fantastic oceanfront view that made our stay even more special.

Service

10.0

Service was fantastic; from the moment we arrived, the staff was attentive and accommodating, ensuring we had everything we needed.

Location

8.0

The hotel is in a great location, right by the beach and lively areas, although we noticed some seaweed near the shore during our stay.

Dining

9.0

Dining was a highlight, especially breakfast at the Kitchen Table with its fresh options and delicious omelettes.