Excellence Riviera Cancun (Adults Only) Hotel Puerto Morelos, Puerto Morelos ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

Excellence Riviera Cancun is an adults-only luxury all-inclusive resort located on a picturesque beach just north of Puerto Morelos. Nearby attractions include the vibrant cities of Cancun and Playa del Carmen, providing guests with cultural and recreational options. The resort features a vast array of amenities, including a full-service spa, multiple swimming pools, and various dining options. With 440 elegantly designed rooms, this resort aims to provide a unique holiday experience for its guests.

Location

Excellence Riviera Cancun is conveniently located approximately 15.5 miles from Cancun and is easily accessible for travelers. Nearby attractions include Crococun Zoo and the Costa Occidental de Isla Mujeres National Park, ideal for nature lovers. The surrounding area offers opportunities for snorkeling, cultural experiences, and local shopping. Transportation options such as rental cars and excursions are available to help guests explore the region.

Rooms

Each of the 440 spacious suites is decorated in contemporary style, featuring elegant furnishings and private furnished balconies. Rooms are equipped with modern conveniences such as flat-screen televisions, free minibar items, and jetted bathtubs. Guests can also enjoy 24-hour room service, premium bedding, and free international calls. The accommodations are designed to ensure a comfortable and luxurious stay.

Eat & Drink

The hotel offers an extensive selection of 10 international restaurants, including options for French, Mexican, and Asian cuisine. Guests can enjoy dining at venues such as Agave, Chez Isabelle, and the Lobster House, each with unique culinary experiences. Additionally, there are casual options like the Sands Grill Beach and Oregano for lighter fare. Ten bars and cafes around the property serve a variety of drinks and refreshments throughout the day.

Leisure & Business

Recreational activities at the resort include free non-motorized water sports, swimming in one of six pools, and relaxing in five hot tubs. Guests can participate in activities such as beach volleyball, golf, and tennis or enjoy rejuvenating therapies at the spa, which offers massages and body treatments. The property also provides business services, including meeting facilities, a business center, and concierge services to cater to professional needs.

View all

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Puerto Morelos 2.0 mi

Airports

Cancun (CUN) 14.3 mi

Aeropuerto de Playa del Carmen (PCM) 24.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

I had the pleasure of dining at Chez Isabelle during my stay, and I must say, the food was fantastic! The filet was a must-try, and the warm chocolate cake was simply divine. The service was excellent, with waiters Manuel and Raphael making us feel incredibly special by decorating our table for my husband's birthday. It was a truly nice experience that elevated our dining expectations!

Sarah123. USA, 2024-05-01Read full review on

Heavenly Spa Retreat

The spa at this resort was absolutely divine! I started my visit with a hydrotherapy session guided by Edgar, who made the experience truly enjoyable. After that, I had a relaxing massage from Karina, who worked wonders on my tense muscles. The serene atmosphere and great service made it a highlight of my stay.

Peter_Traveler. UK, 2024-06-15Read full review on

Fun Fitness Activities

I absolutely loved the variety of fitness activities offered at the resort! I participated in the aqua strong pool workout led by Javier, which was an intense but fun way to start my day. Additionally, I enjoyed playing volleyball on the beach with the entertainment staff. They kept the energy high, and I had a great time staying active during my vacation!

MichaelActive. Canada, 2024-07-20Read full review on

Stunning Room Accommodations

We stayed in a luxurious rooftop terrace room during our visit, which was well worth it! The space was beautifully designed, offering a fantastic ocean view and a private terrace that featured a hot tub. It was the perfect spot to relax and enjoy the sunset. The ambience and comfort made it an extraordinary place to unwind after a day of activities.

LeslieLuxury. Australia, 2024-08-31Read full review on

What’s included

General

Non-smoking property
Free Wi-Fi
24-hour reception
Rooms/ Facilities for disabled
Baggage storage
Private beach
Elevator
ATM/Cash machine
Gift/Newsstand
Beauty salon
Coffee shop
Multilingual staff

Sports & Fitness

Fitness center
Tubing
Outdoor tennis court

Services

Free valet parking
Room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Stores/Commercial services
Newspaper service
Bell staff/Porter

Dining

Restaurant
Poolside snack bar
Beach bar
Free breakfast

Business

Business center
Meeting/ Banquet facilities

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Swimming pool
Garden area
Barbeque grills
Free cabanas
Spa & wellness center
Sauna
Turkish bath
Steam room
Treatment room

Room features

Air conditioning
In-room safe
Rooftop terrace
Balcony

Media

Television
Telephone

Location

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

Map view

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

City landmarks

Zoo

Crococun Zoo

1.4 mi

Beach

National Reef Park of Puerto Morelos

2.0 mi

Gallery

Galeria Arte Zissimo arte contemporano

1.3 mi

Av. Javier Rojo Gomez Lote 3

Catholic Church

1.7 mi

Av. Javier Rojo Gomez 14

Rosario & Marco's Art Shoppe

1.4 mi

Puerto Morelos

Faro Inclinado

2.0 mi

Beach

Snorkeling Adventure

1.8 mi

Puerto Morelos Lighthouse

2.0 mi

Puerto Morelos

Day & Night Beach Club

1.8 mi

Ruta de los Cenotes

Cenote La Noria

2.0 mi

Store

Playa Publica puerto morelos

1.8 mi

Beach

Playa

1.8 mi

Ojo de Agua Beach

1.8 mi

Puerto Morelos

club de playa

1.9 mi

Beach

Club de playa Villas La Playa

1.9 mi

morales

Puerto Morales Botanical Gardens

2.0 mi

Diveshop Diverspoint

1.9 mi

Church

Parroquia San Jose Obrero

2.0 mi

La Ventana al Mar

2.0 mi

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

2.0 mi

Puerto Morelos Reef

2.0 mi

Lighthouse

Leaning Lighthouse

2.0 mi

Puerto Morelos Town Square

2.0 mi

Letters of Puerto Morelos

2.0 mi

San Jose Catholic Parish

2.0 mi

Parks

Arrecife De Coral

2.1 mi

Av Rojo Gómez s/n

Artisans Market

2.1 mi

Plaza AKI Morelos

2.2 mi

Mall

AKI

2.2 mi

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

8.6/10

Great

Rooms

9.0

Location

7.8

Service

10.0

Dining

8.5

Franklin

United States of America, February 2025

8.8/10

I just returned from my third stay at Excellence Riviera Cancun, and once again, it did not disappoint! The service and amenities were top-notch, and the staff truly made our stay memorable. My only downside this time was the crowded breakfast buffet due to renovations, but overall, it was another fantastic experience, and I’m already planning my next visit.

Rooms

9.0

We stayed in a well-appointed room that was always clean and stocked with drinks, making our stay very comfortable.

Service

10.0

The service was outstanding, especially in the Excellence Club where the concierges knew us by name and provided thoughtful touches throughout our stay.

Location

8.0

The resort is situated in a beautiful area, although there can be some seaweed at the beach, which affects swimming.

Dining

8.0

Dining was a highlight, with incredible options at Chez Isabelle and a variety of themes at lunch, though the breakfast buffet was a bit crowded this time.

Facilities

9.0

The pool area is lovely and has been nicely updated, making it a great place to relax and enjoy the sun.

Howard

United States of America, January 2025

8.2/10

I had an incredible stay at Excellence Riviera Cancun, where the staff truly went above and beyond to make our experience memorable. The rooms were luxurious and remarkably well-kept. However, I did encounter some minor issues, such as the crowded pool area and some meals being on the cooler side. Overall, it was a wonderful getaway that I would happily recommend.

Rooms

9.0

I stayed in an Ocean Front Rooftop Terrace Room in block 7 which was simply beautiful. The amenities were excellent and I loved the rose petals adorning the bed.

Service

10.0

The service was fantastic; the staff, especially the concierge manager, were always smiling and eager to assist. Room cleaning was above excellent, and every request was met promptly.

Location

8.0

The hotel is nestled in stunning tropical gardens on the shore, although some seaweed often accumulates on the beach. It’s a quieter area in Cancun which I found pleasant for relaxing.

Dining

7.0

The food choices were great, especially at breakfast, though a few meals at the Olas buffet fell a bit cold. Overall, I enjoyed the dining experience.

Facilities

7.0

Facilities were well-maintained, but the excellence club pool was overcrowded at times, making it tricky to secure a sunbed.

Ruth

United States of America, December 2024

9.2/10

Our stay was absolutely unforgettable! The resort staff went above and beyond to ensure we had a wonderful experience, and the dining options were diverse and delicious. The pools were beautiful and relaxing, though the beach had some seaweed issues during our visit. Overall, the service and amenities were top-notch, making this resort a fantastic choice for a vacation.

Rooms

9.0

The rooms were well-kept and provided a comfortable retreat after a day of activities.

Service

10.0

The service was outstanding; the staff genuinely cared about our experience and made us feel like family.

Location

7.0

The location was great, with easy access to the pools and dining areas but affected by some seaweed on the beach.

Dining

10.0

Dining was a highlight! The variety and quality of food were incredible, especially the fresh omelette station.

Facilities

10.0

The facilities were excellent, featuring several pools and lounges, enhancing our overall experience.

William

United States of America, November 2024

9.0/10

We had an incredible stay at this hotel, perfect for our special occasion! The service was outstanding, with staff going above and beyond to ensure we were happy and comfortable. The rooms were beautifully designed and immaculate, though we wished we had some additional amenities. The dining options were plentiful and delicious, particularly the breakfast, although some restaurants have recently changed which might not suit everyone's taste. Overall, great value for the quality and experience provided.

Rooms

9.0

The rooms were beautifully designed, spacious, and very clean, offering a fantastic oceanfront view that made our stay even more special.

Service

10.0

Service was fantastic; from the moment we arrived, the staff was attentive and accommodating, ensuring we had everything we needed.

Location

8.0

The hotel is in a great location, right by the beach and lively areas, although we noticed some seaweed near the shore during our stay.

Dining

9.0

Dining was a highlight, especially breakfast at the Kitchen Table with its fresh options and delicious omelettes.